Your resource for FileWave news, software releases, events, and helpful links.
FileWave 16.3.1 Release
FileWave 16.3.1 adds Debian 13 support, PostgreSQL 18 migration, Apple management updates, improved defaults, and upgrade automation to help IT teams reduce manual work and keep environments current.
Customer Success
For renewals, add-ons, expansions, or other account-related questions, contact Customer Success. We are also who to contact if you have a change in staff and need to get them access to open support tickets or access training resources.
North America: customer.success@filewave.com
EMEA/APJ: admin@filewave.com
TRAINING & SERVICES
Need help with onboarding, upgrades, migrations, FileWave Assist, FileWave Continuity, or another Professional Services project?
Contact Professional Services and we’ll help you choose the right option for your environment and goals.
Need troubleshooting help?
Visit the Support Portal for troubleshooting guidance, Knowledge Base articles, and help from the FileWave Support team.
FILEWAVE COMMUNITY
Join the FileWave Community to connect with other admins, ask questions, share best practices, and stay current on product updates.
FILEWAVE EVENTS
Join FileWave online and in person through webinars, community sessions, product updates, and conferences. Use the event calendar to see what’s coming up.
Know someone who could use FileWave? Submit a referral and you may be eligible for a thank-you gift!
Submit their contact information, or ask them to complete the form, and our team will follow up.
Featured In-Person Events
AMERICAS
JUNE 2026
ALET | June 16, 2026 | With IncareK12 | Huntsville, AL
SCASA | July 21–23, 2026 | Myrtle Beach, SC
ISTELive26 | June 28–July 1, 2026 | Orlando, FL
JULY 2026
GAMEIS | July 7–10, 2026 | Savannah, GA
MacAdmins Conference | July 7–10, 2026 | State College, PA
NOVEMBER 2026
HECC Conference | November 10–13, 2026 | Indianapolis, IN
Watch FileWave product updates, event recordings, and how-to videos.
Or watch one of our latest videos below.
Most Recent Videos
FileWave 16.3.0
FileWave 16.2.0
Important Links
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Knowledge Base
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FileWave Foundry
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Product Board
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Product Roadmap
FileWave Knowledge Base
Search the Knowledge Base or use the AI search agent to find articles, guides, and troubleshooting resources for FileWave products.
Learn by Topic
Want to learn by topic? Access our courses on the FileWave Foundry with your user account, for free.
Submit Your Ideas
Have a feature idea? Share it with the Product team on Product Board.
Share Our Vision
See what we’re working on now and what’s planned for upcoming releases.
See what our customers say
"FileWave saved our IT department time and effort during last year’s crisis in March 2020. With one day’s notice we were able to reconfigure device filtering, deploy needed applications and update operating systems on nearly 6500 devices, all purely remotely."
"We have been using FileWave for close to 7 years, and they have consistently delivered on their promise – from its stability to its support system. Any problem we have encountered was always quickly addressed."
"An excellent multipurpose tool for deploying and managing technology in our enterprise environment. From creating detailed reports on hardware and software or deploying apps and custom scripts, all I need is to access my Filewave interface.”
